This Privacy Policy explains how NUVORA (“we”, “us”, or “our”) collects, uses, and protects your information when you visit our website or work with us on branding, web design, digital marketing, and brand strategy. By using our website, you agree to the practices described here.

1. Information we collect

Information you give us: your name, email address, phone number, company name, project details, and anything else you share when you fill in a form, request a quote, book a call, or contact us.

Information collected automatically: your IP address, browser type, device information, the pages you view, and how you move around our website.

Project materials: logos, brand assets, images, and content that clients share with us so we can deliver their work.

2. How we use your information

We use your information to:

• Reply to your enquiries and send you proposals or quotes

• Deliver and improve our branding, web design, and marketing services

• Understand how visitors use our website

• Send updates or marketing emails you have agreed to receive

• Meet our legal, tax, and accounting obligations

We only use your information when we have a valid reason to do so and in line with applicable privacy laws.

3. Cookies & analytics

Our website uses cookies and similar technologies to understand traffic, remember your preferences, and improve how the site works.

We may use analytics and advertising tools to measure performance and see how visitors interact with our content. You can control or disable cookies in your browser settings, although some parts of the website may not work as intended.

4. How we share information

We do not sell or rent your personal information.

We may share information with trusted providers who help us run our business, such as website hosting, analytics, email, payment, and project management tools. They may only use your information to provide services to us.

If a project needs third-party platforms, such as ad accounts, domains, or hosting, we may share the details needed to set them up for you. We may also share information when the law requires it.

5. Data retention

We keep personal information only for as long as we need it to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

When information is no longer needed, we take reasonable steps to delete or anonymise it securely.

6. Data security

We use reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, or disclosure.

No method of sending or storing information online is completely secure, so we cannot guarantee absolute security.

7. Third-party links

Our website may link to third-party websites or services. We are not responsible for their privacy practices, content, or security, and we encourage you to read their privacy policies.

8. Your privacy rights

Depending on where you live, you may have the right to:

• Access the information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information

• Object to or limit certain uses of your information

To use any of these rights, please contact us using the details below.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your information, please get in touch through the contact form on our website.